Contact Us

How to Contact Us Regarding Solid Waste/Recyclables Disposal
Please call during regular office hours of:

Monday, Tuesday, Wednesday – 8:00 a.m. – 4:30 p.m.
Thursday – 8:00 a.m. – 7:30 p.m.
Friday – Town Hall Offices are closed

For general questions: call (860) 926-4695 or (860) 871-3600.

For specific pick-up problems: Call (860) 926-4695 or Casella Waste Systems (860) 423-4527.

MidNEROC Chemical Waste Drop-Off Facility for drop-off of hazardous waste: (860) 965-1910, 57 Hancock Road, Willington, CT. The facility is open the 3rd Saturday of each month, from 9:00 a.m. to 2:00 p.m., from April to October except for holiday weekends.  Please see page 12 of the Resident's Guide for a list of acceptable items.

To schedule a bulky waste or metal pick-up: call Casella Waste Systems directly at 860-423-4527 and let them know you are calling to schedule a bulky or metal pick-up. You will be asked your address and what items you are putting out for pick-up.  You can also schedule on-line at www.casella.comPlease note that bulky waste and metals will only be picked up during the first full week of the month. Residents must call Casella at least (4) business days prior to that date to schedule and pay for a bulky waste or metal pick-up with Casella. If a holiday falls during the first full week of the month, the bulky/metal pick-up is delayed to the following (second full) week. You may click here for a listing of the holidays.